At 88efcom, we take your privacy seriously. This Privacy Policy explains in plain terms exactly what personal data we collect from Pakistani players, how we use it, who we share it with, how long we keep it, and what rights you have over your own information. We are committed to being transparent and to handling your data responsibly.
Six principles that guide how 88efcom handles your personal data every single day.
This Privacy Policy ("Policy") describes how 88efcom ("88efcom", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of users ("you", "Player", "User") who access or use the 88efcom platform available at https://88efcom.net, including all associated mobile-optimised interfaces, services, and content.
88efcom operates as Pakistan's premier online casino and sports betting platform. In delivering our services — which include cricket betting, PSL wagering, live casino tables, and over 3,500 slot titles accessible to players in Pakistan — we necessarily collect and process certain categories of personal data.
Your agreement: By registering an account with 88efcom, depositing funds, or continuing to use our services, you acknowledge that you have read, understood, and accepted this Privacy Policy in full. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to arrange account closure.
This Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, both of which are available on the Platform and are incorporated into this Policy by reference.
For the purposes of this Privacy Policy, 88efcom acts as the data controller in respect of all personal data collected from players using the Platform. As data controller, 88efcom determines the purposes for which, and the manner in which, your personal data is processed.
88efcom operates under an international online gaming licence. Our data handling obligations are governed both by the data protection requirements associated with that licence and by internationally recognised data protection standards, including those reflected in the General Data Protection Regulation (GDPR) framework, which we apply as a baseline across all player jurisdictions, including Pakistan.
Data Protection contact: All privacy-related queries, data access requests, and complaints should be directed to our support team at [email protected] or via the Live Chat function available on the Platform. We aim to acknowledge all privacy requests within 5 business days.
88efcom collects personal data in several categories depending on the nature of your interaction with the Platform. The following table summarises the principal categories of data we collect, along with examples of the specific data points within each category:
| Category | Examples of Data Collected | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, national identity card number, CNIC, passport number | Mandatory (KYC) |
| Contact Data | Email address, mobile number (for OTP verification), city and province of residence | Mandatory |
| Financial Data | JazzCash / EasyPaisa account numbers, HBL / UBL / Meezan Bank account details (last 4 digits), transaction history, deposit and withdrawal amounts in PKR | Mandatory |
| KYC Documents | Scanned copies of CNIC, passport, proof of address documents | Mandatory (withdrawals) |
| Technical Data | IP address, device type, browser type, operating system, session duration, login timestamps | Automatic |
| Gaming Activity | Bets placed, games played, wager amounts, bonus usage, win/loss history, session data | Automatic |
| Communications Data | Content of support chat transcripts, emails sent to us, feedback submissions | When applicable |
| Marketing Preferences | Email and SMS marketing opt-in/opt-out status, promotional history | Optional |
We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, or data concerning health, except where explicitly required for responsible gaming assessments and only with your consent.
88efcom collects personal data through the following mechanisms:
88efcom processes your personal data only where we have a lawful basis for doing so. The following table sets out the primary purposes for which we process personal data, together with the legal basis relied upon in each case:
| Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of contract |
| Processing deposits and withdrawals in PKR | Performance of contract |
| KYC identity and age verification (21+ compliance) | Legal obligation / Legitimate interest |
| Anti-money laundering and fraud prevention | Legal obligation |
| Responsible gaming monitoring and intervention | Legal obligation / Legitimate interest |
| Customer support delivery | Performance of contract / Legitimate interest |
| Platform security and fraud detection | Legitimate interest |
| Service improvement and analytics | Legitimate interest |
| Sending promotional communications (Eid, Ramadan promos, etc.) | Consent |
| Compliance with licensing authority requirements | Legal obligation |
Where we rely on consent as the legal basis for processing — such as for sending promotional emails about upcoming cricket betting markets or Eid bonus offers — you may withdraw that consent at any time without affecting the lawfulness of processing already carried out before withdrawal.
88efcom does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We may share personal data with third parties only in the following circumstances:
No cross-border marketing sharing: 88efcom does not share your personal data with advertising networks or social media platforms for targeted advertising purposes without your explicit consent. Any marketing preferences you set in your account will be respected.
When you make a deposit or withdrawal using JazzCash, EasyPaisa, or a Pakistani bank account, certain financial information is necessarily transmitted as part of the payment process. 88efcom treats payment data with the highest level of protection.
All payment processing is carried out over encrypted connections. 88efcom is not liable for data security incidents arising from the systems of third-party payment processors, though we select our payment partners carefully and contractually require them to maintain appropriate security standards.
88efcom uses cookies and similar tracking technologies to operate the Platform effectively, to improve your experience, and to analyse how the Platform is used. A cookie is a small text file placed on your device by the Platform when you visit it.
You may control cookies through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform. For full details of the cookies used on 88efcom, please refer to our Cookie Notice, available on request from our support team.
88efcom retains your personal data only for as long as is necessary for the purposes set out in this Policy, or as required by applicable law, regulatory obligations, and our international gaming licence conditions.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | AML / regulatory obligation |
| KYC documents | Duration of account + 5 years post-closure | Legal obligation |
| Financial transaction records | 7 years from transaction date | AML / tax compliance |
| Gaming activity logs | 3 years from last activity | Dispute resolution / licence condition |
| Support communications | 3 years from last interaction | Legitimate interest |
| Marketing preferences | Until consent withdrawn + 1 year | Consent |
| Technical / session logs | 13 months from collection | Security / fraud prevention |
At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data (which can no longer be linked to you as an individual) may be retained indefinitely for statistical and analytical purposes.
88efcom employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your role in security: While 88efcom maintains robust technical security, the security of your account also depends on the strength of your password and the security of your personal devices. Please use a strong, unique password for your 88efcom account and never share your login credentials with anyone. Report any suspected unauthorised access to [email protected] immediately.
As a player of 88efcom, you have a number of rights regarding your personal data. We respect and uphold these rights in accordance with our data protection obligations. Your rights are summarised below:
To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receipt. We may need to verify your identity before processing any request to protect your data from unauthorised access.
Please note that certain rights are subject to limitations where legal retention obligations or legitimate interests override your individual right. We will always explain clearly if this applies to your specific request.
The 88efcom Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.
21+ Policy: If we discover or have reasonable grounds to suspect that personal data has been provided by, or an account has been opened by, an individual under the age of 21, we will immediately suspend the account, conduct an age verification investigation, and permanently close the account if the suspicion is confirmed. Any real-money balance will be returned to the originating payment method after investigation. Any winnings generated during the period of underage play will be forfeited.
If you are a parent or guardian and believe that a person under 21 in your care has provided personal data to 88efcom or created an account, please contact us immediately at [email protected]. We will take prompt action to address the situation and delete any data collected from the underage individual.
In the course of delivering our services to Pakistani players, certain personal data may be transferred to, and processed in, countries outside Pakistan. This may occur, for example, when data is processed by our KYC verification partners, game software providers, or cloud infrastructure services hosted in other jurisdictions.
Where such international transfers occur, 88efcom ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that described in this Policy. These safeguards include:
Where you have opted in to receive marketing communications from 88efcom, we may contact you by email or SMS with information about promotions, bonuses, new games, cricket betting markets, PSL season offers, and seasonal campaigns such as Eid and Ramadan promotions. All such communications are sent in a culturally respectful manner appropriate to the Pakistani market.
You may unsubscribe from marketing communications at any time by:
Please note that opting out of marketing communications does not affect transactional communications, which include account confirmations, deposit and withdrawal notifications, security alerts, and responsible gaming communications. These are sent as part of your service agreement with 88efcom and cannot be disabled while your account remains active.
Ramadan & Eid promotions: During religious periods including Ramadan and Eid, we take extra care to ensure all promotional communications are tasteful, culturally sensitive, and appropriate. We do not send gambling promotions during prayer times or in a manner that conflicts with the spirit of these occasions. Players may also opt out of seasonal promotional communications specifically while retaining other communication preferences.
88efcom may update this Privacy Policy from time to time to reflect changes in our data practices, updates to applicable law, changes in our service offering, or modifications required by our licensing authority. The version number and "Last Updated" date at the top of this document will be revised each time a change is made.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data, or materially reduce your rights under this Policy — we will notify you in advance by email to the address registered on your account, or via a prominent notice on the Platform, before the changes take effect. Continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of that revision.
We encourage you to review this Privacy Policy periodically to stay informed about how 88efcom is protecting your information. Previous versions of this Policy are available on request from our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or the manner in which 88efcom handles your personal data, please do not hesitate to get in touch with our dedicated support team:
| Contact Method | Details | Response Time |
|---|---|---|
| [email protected] | Within 5 business days | |
| Live Chat | Available on every page of the Platform | Real-time (9am – 1am PKT) |
| Data Rights Requests | Email with subject: "Data Rights Request" | Within 30 days |
Our support team is available 24 hours a day, 7 days a week to assist with general queries. For formal data protection matters, our data protection contact will respond within the timeframes stated above. We are committed to resolving all privacy concerns fairly, transparently, and promptly.
Join thousands of Pakistani players enjoying cricket betting, live casino, and 3,500+ slots — all in PKR with JazzCash, EasyPaisa, and major bank support. Your data stays safe with us.
21+ Play Responsibly. Gambling is for entertainment only.
21+ 88efcom is strictly for players aged 21 and above. If gambling is affecting your life, visit our Responsible Gaming page for help and support tools.